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Privacy Notice is a site operated by Margin Services Ltd.

We are registered in England under the company no. 04456195 with our registered office at
Martlet House
E1 Yeoman Gate
Yeoman Way
West Sussex
BN13 3QZ


Our trading address is Margin Services Ltd
Unit 3 Brookside Business Park
Brookside Avenue
West Sussex.
BN16 3LP
Tel: 01903 776644
VAT no. 836 9973 62
We are registered under the data protection act 1998 and our registered no. is. Z2244208
This is now called the General Data Protection Regulation (GDPR)
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.
This Privacy Policy governs the manner in which Margin Services Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site").
This Privacy Policy applies to the Site and all products and services offered by Margin Services Ltd T/a spares2you

Personal identification information (What information we hold)

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, Users may, however, visit our Site anonymously as a guest but we will still retain the above details as these will be needed to fulfill the order. However no account will be created.

Where the data comes from.

Your data will come from a number of sources.
If you create an account or sign in as a guest you will fill in the data.
If you use Paypal checkout, we will receive from Paypal just the information required to fulfil your order. This is the delivery details etc in your Paypal account.

How we use collected information

Margin Services Ltd collects and uses Users personal information for the following purposes:

  • To process transactions we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails – order related and information about your order.

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. After dispatch of the order an email will be sent at a given time afterwards from our review company Trustpilot to seek a review on our service and product. This may be followed by a reminder but no further emails after that.

If you have opted into email and online advertising we will use your details to provide you with the most relevant information relating to either your order or future orders.

You can opt out at any stage via the unsubscribe button at the bottom of every email or emailing us via:

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We use third party service providers to help us operate our business and the Site or administer activities on our behalf.
We will share your information with these third parties for those limited purposes of fulfilling the order and gathering order reviews. The third parties that we use are listed below:-

  • Big Commerce – Web site providers.
  • Storefeeder – A Royal Mail company used to manage the order through the process.
  • Sagepay, Paypal & Amazonpay – Used to make the payment of the order.
  • – Used for product reviews.
  • Royal Mail / Courier - Used for order shipping updates.
  • Klaviyo - Used for email marketing, this is used for signed up users via our signup box and cart reminders for all users.
Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service.
If you do not agree to this policy, please do not use our Site.
Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Web browser cookies

Our Site may use "cookies" to enhance User experience.
User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.
If they do so, note that some parts of the Site may not function properly.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site.
Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Changes to this privacy policy

Margin Services Ltd has the discretion to update this privacy policy at any time.
When we do, revise the updated date at the bottom of this page.
We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site or wish to have your details removed or corrected please contact us with any of the below details.

Unit 3 Brookside Business Park
West Sussex
BN16 3LP
Tel: 01903776644

To make a complaint to the Information Commissioners Office (ICO) the details are below:-
Tel: 0303 123 1113

Policy last updated May 2019